After selecting the drive you wish to recover, you must specify the recovery method you wish to use. Depending on whether you have the actual drive or a partition on the drive selected, you will see o...

After you connect to VirtualLab Server, you’ll see a list of all physical and logical drives found by VirtualLab on the Good Device. Most, if not all, of the drives listed will have a name. This...

You may experience problems connecting to VirtualLab Server if you are operating behind a network firewall. If this is the case, you may connect via a proxy sever by modifying the advanced network set...

If you have paid for a session, be sure to load that same session at launch (eg, do not create a new session). Your session details are stored within each session file that is automatically created an...

Use this option when you have lost or deleted your session file for an existing session and you know the session ID and password. If you do not know your session password, please visit the VirtualLab ...

On the Welcome screen, select the reason for using VirtualLab from the list of options if you haven’t already and click Next. The select Start a new VirtualLab Recovery and click Next. You’...

Quit all other applications if possible (you may leave a Web browser window open to view this manual or to order Session ordering after a drive scan). Navigate to the folder on your hard drive contain...

Before you begin a recovery session, you should make sure you’ve addressed every item on this checklist. You should have already taken care of some of these before you installed VirtualLab™ Cl...

Follow these steps to install VirtualLab™ Client on the Host Computer: 1. Make sure the Host Computer meets all of the system requirements and that the Host Computer and Good Device have sufficient ...

Before you install VirtualLab™ Client on the Host Computer, it’s very important that you complete the following five items on the following checklist: First of all, do not install VirtualLab�...