Now you’re ready to recover those lost files! Here’s how: Use the triangles to expand folders to find the files you wish to recover. To select a file, click the checkbox that appears to th...
Previewing Recovered Files
Once the scan is complete, you should test the quality of the recovered files by viewing their contents. To do so, just double-click a file to open it. The file preview will display. If you are able t...
Scanning the Disk
When you click Start New Scan, VirtualLab Client begins to perform a thorough scan of the drive. Depending on the size of the disk, this could take quite a while. Below the progress bar, you’ll ...
Choosing the Recovery Method
After selecting the drive you wish to recover, you must specify the recovery method you wish to use. Depending on whether you have the actual drive or a partition on the drive selected, you will see o...
Selecting the Bad Device
After you connect to VirtualLab Server, you’ll see a list of all physical and logical drives found by VirtualLab on the Good Device. Most, if not all, of the drives listed will have a name. This...
Advanced Settings
You may experience problems connecting to VirtualLab Server if you are operating behind a network firewall. If this is the case, you may connect via a proxy sever by modifying the advanced network set...
Loading an Existing Session File
If you have paid for a session, be sure to load that same session at launch (eg, do not create a new session). Your session details are stored within each session file that is automatically created an...
Creating a New Session File
Use this option when you have lost or deleted your session file for an existing session and you know the session ID and password. If you do not know your session password, please visit the VirtualLab ...
Starting a New Recovery Session
On the Welcome screen, select the reason for using VirtualLab from the list of options if you haven’t already and click Next. The select Start a new VirtualLab Recovery and click Next. You’...
Launching VirtualLab™ Client
Quit all other applications if possible (you may leave a Web browser window open to view this manual or to order Session ordering after a drive scan). Navigate to the folder on your hard drive contain...