There are a few reasons why a connection can “time out.”

• You are doing too many things on your computer at once (i.e., browsing the Web, downloading files, sending e-mails). Try to minimize your use of the Internet when using VirtualLab™.
• If you are connecting through a proxy, it may be taking too long to send a connection reply. Contact your network administrator.
• The VirtualLab™ server maybe overloaded at the moment. Please wait five minutes and try again.

Please visit the VirtualLab product page for additional support options.