EXCLAMATION If you have paid for a session, be sure to load that same session at launch (eg, do not create a new session). Your session details are stored within each session file that is automatically created and saved on the Client side (you).None of your data is saved in this session file. It is solely for the purpose of keeping track of your data recovery session.
  1. On the Welcome screen, select Load a previous VirtualLab Session File and click Choose Session File. You will be prompted to select a session file from your hard drive.Choose-File
  2. Select a session file and click Choose. Session files have the extension .job. The Welcome screen will display again.
  3. Click Next. VirtualLab Client will connect to VirtualLab Server, and a quick scan of your system will be done in order to find all connected drives. Your session is now open.

Next step: Selecting the Bad Device