You may experience problems connecting to VirtualLab Server if you are operating behind a network firewall. If this is the case, you may connect via a proxy sever by modifying the advanced network settings. Here’s how:

ASTERISK Instead of attempting to connect via a proxy server, you also can ask your network administrator to unblock outgoing connections on port 5050. This should prevent the firewall from blocking your connection to VirtualLab Server.

Advanced-Settings

  1. On the Welcome screen, click Network Settings.
  2. Select the Use Proxy Server box.
  3. Complete the remaining details on the screen. If you do not know what kind of SOCKS protocol is used in your firewall, or if you are just unsure how to use these options, ask your network administrator for help.
  4. Click OK to save your changes
EXCLAMATION VirtualLab™ can connect via SOCKS4 or 5 proxy servers ONLY! VirtualLab™ is UNABLE to connect through Web/HTTP proxies!